Play Safe and Secure with rf89
Gambling should be a form of entertainment, nothing more. At rf89, we put our players' wellbeing and safety first. You can find self-protection tools, guidance, and support right here.
Gambling is Entertainment
rf89 services are intended for players aged 21 and over only. Anyone under that age is not permitted to play. Age verification may be requested if needed.
Gambling is not something you should feel stressed or pressured about — it is a way to have fun and enjoy yourself. At rf89, we fully believe in this and provide tools for every player to set personal limits, take breaks, and get support.
If gambling starts to feel out of control, remember we are here. You can reach us instantly in Burmese via 24/7 Live Chat, and we are always ready to help.
Self-Protection Tools
Deposit Limits
You can set daily, weekly, or monthly deposit limits. This tool helps you plan and manage your budget in advance. It is enforced so the limit cannot be breached.
Session Time Limits
You can limit how long you play each day. When your time is up, you will be notified and play will be stopped automatically. This is a time-limit tool that helps you stay in control.
Self-Exclusion
If you want to stop gambling — whether for a short time or longer — you can block your own account. We make sure you cannot log in and play during that period. To reopen it, you will need to go through Support.
Time-Out
If you want a proper break from gambling, you can use the Time-Out tool. You can choose a period from 1 day up to 6 weeks, and stay completely away from gambling during that time.
View Gambling History
You can clearly view your game history and deposit/withdrawal records. This helps you understand how much you've played and how much you've spent, so you can make your own informed decisions.
24/7 Support
If you want to talk about anything personal related to your gambling, our 24/7 Live Chat is ready to listen. You can reach us in Burmese and your personal information will be kept confidential.
Warning Signs
If gambling feels like a problem, check whether any of these signs apply to you.
If any of the signs above apply to you, please contact our 24/7 Live Chat immediately or send an email to [email protected]. We are ready to help you in Burmese.
How to Use Control Tools
How to Set a Deposit Limit
Log in to your account via rf89 Login, go to Account Settings, and select the Limit section. Choose a daily, weekly, or monthly limit and enter the amount. Your account is protected around the clock. If you want to reduce your limit, you must wait 24 hours for the change to take effect.
How to Take a Time-Out
To take an immediate and straightforward Time-Out, contact Support Chat and tell them the period you need (for example — 1 day, 3 days, 1 week). Support commits to not reversing this during that period if a genuine urge to play arises.
How to Self-Exclude
If you want to stop gambling for a longer period, send your name and the Self-Exclusion period (minimum 6 months up to 3 years, or permanently) to [email protected]. We will process your request within 24 hours. If you wish to reopen your account after that period ends, you can only do so through Support.
How to Contact Support
If you've been wanting to talk about anything related to gambling — open the 24/7 Live Chat from the service area and write to us in Burmese. We promise to keep your personal information confidential.
rf89's Commitments
rf89 has put these commitments in place so that every player can play safely and enjoyably.
Tips for Safe Play
Set a Budget in Advance
Before each session, decide the maximum amount you're willing to lose and stop at that limit without chasing more. Do not try to win back losses.
Set a Time Limit
Limit your playing time intentionally. While you're playing, don't lose touch with the people and things around you.
Don't Think of Gambling as a Source of Income
Gambling is entertainment, nothing more. Treating it as a way to earn money or make a living can harm both your health and your finances.
Don't Play When You're Tired
Your ability to make good decisions drops when you're exhausted. Only play when you're feeling well and clear-headed.
Talk openly with your family about your gambling
If you feel the need to hide your gambling, that may be a sign of a problem. Talk to someone you trust, and reach out to our Support team as well.
Need help?
If gambling is getting hard to control, don't face it alone. Contact us in Myanmar language through rf89's 24/7 Live Chat or email us at [email protected]. We're always here to help.